ព័ត៌មានលម្អិតការងារ

Ensure that digital platform issues, incidents and enhancements are managed proactively Update and maintain the Digital Banking Platform content (website contents, and other online forms)
Ability to analyze complex changes and produce clear specifications as well as other deliverables such as user documentation.
Report and evaluate customer feedback and compliance for future enhancement
Assist to support training on newly launch digital product
Conduct UAT/documentation on digital product
Prepare customer digital performance report to management
Assist to monitor on performance of digital and payment service, and take action through reporting during underperformance
Other tasks assigned by Manager.