Officer of IT for Technical Support and Monitoring
  • ប្រភេទការងារ
  • ព័ត៌មានវិទ្យា
  • មុខរបរលម្អិត
  • វិជ្ជាជីវៈ​ខាង​បណ្តាញ​កុំព្យូទ័រ
  • ទីតាំង
  • ភ្នំពេញ(1)

Duties and Responsibilities

  • Maintenance and Monitor system performance on daily basis and report incident case to line manager.
    Prepare Weekly and Monthly Monitoring and Performance Report.
  • Support business request on enhancement and resolve production issue as part of business as usual – BAU tasks.
  • Collaborate closely with development team and support team on incident and problem base on its priority and category by following SLA.
  • Conduct code reviews, identify potential issues, and suggest improvements to maintain code quality and consistency.
  • Troubleshoot complex technical problems, identify root causes, and develop effective solutions.
  • Stay up-to-date on the latest trends and technologies in the in-house development landscape.
  • Document technical specifications, user manuals, and other development artifacts.

 

Skills Specifications

  • Bachelor degree in Computer Science or similar relevant field.
    Experience in System Development with JavaScript, AJAX, jQuery CSS, HMTL5, C# .NET, entity framework or Java, spring boot.
  • Understanding of object-oriented concepts, design patterns, API and application frameworks.
  • Understanding in SDLC and STLC.
  • Strong analytical and problem-solving skills.
  • Understanding of Agile development methodology.
  • Ability to work under pressure and highly self-motivated.