Conduct regular institutional market survey including customer satisfaction, and customer dropout survey.
Conduct market demand survey to keep track of the market trends on financial products.
Conduct marketing research studies and analyze findings.
Conduct feasibility studies on new products and services opportunities.
Conduct monitoring and evaluation on financial services and related projects.
Conduct microfinance environmental analysis and competition analysis.
Develop research proposal.
Write research reports focus mainly on finding and present result to the management.
Assist management in develop and update market research manual.
Assist in business analysis by using Power BI tool.
Plan and implement market research and customer surveys to assess and evaluate demand, brand positioning and awareness of LOLC financial products and services.
Perform other tasks assigned by management.