• Manage operations staff such as F&B, Ticketing, Usher, Customer Care and Cleaner
• Check in area cinema and hall tidy and neat as always
• Make sure customer service and quality control meet the excellent levels
• Check POSM if late, and pass to marketing team
• Orientate the new hire about product knowledge
• Maintain the company standard
• Solve the staff/customer problem
• Prepare operations staff roster in monthly
• Daily Clear cash from cashier at night
• Others task that assign by Cinema Manager