Job Description
The prospective incumbent is to establish and maintain good relationship with customers in order to attract higher deposit and loan growth.
Job Responsibilities
- Inbound cross-sell Maybank products to potential customers and existing customers.
- Acquire customers for deposit products.
- Provide referrals for loan customers.
- Ensure high quality provider service is rendered to customers.
- Understand well on customer’s needs.
- Possess good product knowledge.
- Create CIF for the opening of accounts for Savings, Current and Fixed Deposits.
- Perform proper KYC and other appropriate checking.
- Foster good relationship with management, fellow colleagues and customers.
- Control trade finance. i.e TR, LC.
- Control Loan, i.e OD.
- Accomplish management supplementary requirement on own initiative.
- Introduce customers the feature of M2U and guide its usage.
- Ensure timely submission of reports to relevant stakeholders.
- Other duties and task assigned from time to time.
Job Requirements
- At least Bachelor’s degree/Professional Qualification in Finance/Business Administration or equivalent.
- Good command of written and spoken of English language.
- Proficiency in other languages like Mandarin will be an added advantage.
- Good communications and interpersonal skills.
- High commitment.
- At least 2-year experience.