To understand the psychology of the internet customers, their needs, and accordingly target the customers and provide them in detail the knowledge of various services and products of the organization
To communicate effectively with the prospective as well as the existing customers by adopting the ways they would like to interact via phone, internet or in person
To direct the customers and guide them on the various product information resources, services, etc., that are available online
To check the emails regularly and immediately respond to the inquiries or questions that may be posed by the clients and to make sure that the customers have been duly notified for the same
To coordinate the internet promotions and to handle all the sales inquiries and work out strategies to attract new customers
To keep contacts with the sales leads, assist in setting up of appointments, quote the requirements of the project and assist in closing of the sales as well
