-Assisting to supervise information to passengers to ensure the good flow of passengers in respect to quality of services, safety and security standards, and environmental aspects.
-Ensuring good communication to passengers included information counters, digital devices, fixed signage, and any other means.
-Performing and monitoring to ensure the achievement of quality KPI concerning passengers and On-Time performance.
-Supervising all activities related to the cleanliness of airport terminal to ensure that the defined target of cleanliness is always met as stated in the agreed standards.
-Liaising directly with the Airlines, Government Authorities, Control Tower, Fire Station, shops, and airport’s sub-contractors to ensure the smooth operations of Airport Terminal.