-Supervising the daily operations of all parking facilities and areas to ensure efficient and smooth traffic flow and compliance with the operational standards;
-Ensuring all parking equipment (ticket machines, barriers…) and system are operational and reporting breakdowns for timely repair.
-Ensuring that all KPIs related to customer satisfaction and efficiency of the carpark facilities and system are achieved;
-Supervising the subordinates and subcontractors to ensure the smooth, safe, and secure operations of the parking areas and traffic flow;
-Ensuring the compliance with safety, security, health, and environmental regulations and parking operating procedures;
-Liaising with the supporting services (Security, Maintenance, and IT) as needed;
-Liaising with the Subcontractor to ensure the cleanliness of the terminal landside area including parking areas, public prayer rooms, lavatories, etc;