Job Description
[Requirements]
- Graduated with a High School or bachelor’s degree in Banking & Finance, Economics, Business Administration, Commerce or a related field.
- Preferably some experience in credit/loan processing, sales or customer service (can consider fresh graduates with strong aptitude).
- Good analytical skills; ability to review financial statements, interpret data and make sound judgments.
- Strong communication and interpersonal skills: confident in dealing with clients and local community.
- Willingness and ability to travel within the province for client visits.
- Could use Microsoft Office (especially Excel, Word)
- Good command of the local language (Khmer) and preferably some English.
- High integrity, reliability, self‑motivated, able to work independently and as part of a team. Friendly, persuasive, and result‑oriented.
[Responsibilities]
- Promote and sell the company’s credit/loan products within the branch’s province/area.(Sale Instalment Officer)
- Build and maintain strong relationships with customers to achieve sales targets.
- Explain product features, benefits, terms, and conditions clearly to customers.
- Follow up with customers after sales to ensure satisfaction and encourage repeat business.
- Support clients in completing applications, documentation, and required processes.
- Receive, review and process loan/credit applications from prospective clients.
- Conduct field visits to client business sites / homes in the province to verify information and assess risk. (on-site visit position)
- Prepare loan/credit proposals, calculate key financial/risk ratios, and submit for approval according to company policy.
- Monitor and follow up on disbursed loans: ensure timely repayments, detect early signs of delinquencies.
- Collect loan repayments and other dues from clients according to the company’s policy and repayment schedule. (Collection Officer)
- Follow up with clients on overdue payments through phone calls, visits, or other communication channels.
- Conduct field visits to meet customers in person, verify their payment ability, and negotiate repayment plans when needed.
- Maintain accurate records of loan applications, approvals, disbursements and repayments.
- Build and maintain good relationships with clients, local authorities, referral partners and community stakeholders.
- Ensure compliance with the company’s credit policy, procedures, relevant laws/regulations, and internal controls.
[Working Day/Hour]
- Working Time: 8:00am to 5:00pm (1 Hour lunch break)
*Office Cleaning Culture from 7:00am everyday
- Working Day: Monday to Friday (Saturday 2times per month)
[Allowances & Benefits]
- OT pay: Yes
- Annual Leave: 18 days
- NSSF: Yes
- Severance Pay (5%)
*Have penalty if vanish in the period of employment contract (1 year)
[Apply now]
Tel: 089 666 930 (Telegram)
Email: forvalcam.hr@gmail.com
Website: www.forvalcambodia-careers.com
